Overview:

Assists the management team with the day-to-day operations within a rue21 store; reports to members of store management.

Responsibilities:

• Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers
• Generate sales through customer interaction, fitting room assistance, and suggestive selling
• Prevent asset loss through proper zoning and floor awareness
• Effectively perform associate register transactions without errors or shortages
• Adhere to store visual directives, maintenance standards, and cleanliness standards
• Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance
• Communicate effectively with management and coworkers concerning business issues and opportunities
• Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals
• Complete all other duties as assigned

Qualifications:

• No prior experience required; however, prior customer service and/or retail experience is a plus
• Work a schedule reflective of availability established at the time of hire, with the ability to increase hours based on business needs which may include weekends and/or holidays

Physical Requirements

• Stand for up to 8 hours
• Carry up to 40 pounds
• Climb and balance on ladders
• Bend at the waist
• Lift up to 40 pounds
• Kneel and squat on the ground
• Reach above the shoulder frequently

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.